Stephen Mark Burns

FAQ About Stephen Mark Burns

• What is Stephen Mark Burns's address?

  Stephen Mark Burns is located at
  Raleigh, North Carolina, United States

• What is Stephen Mark Burns's job title?

  Stephen Mark Burns is a
  QUALIFICATIONS SUMMARY Quality-driven Field Service/Technical/Service/Electrical Engineer and Project Manager with proven strengths in project implementation, quality and cost control, continuous process improvement, staff and resource allocation, team leadership and training, and sales engineering. Cost Savings Saved my employers over 2,925,000 annually by determining key business issues related to the projects on which I worked and then developing and implementing process enhancements and quality improvements, employee training and development, and standard engineering cost reductions. Resource Optimization Successfully optimized resources on numerous projects, and ensured on-schedule and on-budget project delivery. Designed and developed process improvements and performance metrics and tracking that enhanced staff efficiency, improved work quality, and increased project profitability. Project Manager Lead a team that managed implementation of small to large telecommunications hardware, software, and professional services projects. Managed workload forecasting, engineering resource requirements, schedules, budgets, technical escalations, customer escalations, engineering utilization, quality, and profitability. Generated monthly quality and financial reports. Partnered with manufacturing and order management teams to ensure material demands were met and customer billing was accurate. Sales Engineer/Customer Support/Technical Support Generated complex customer proposals for hardware, software, and professional services by tasking and leading cross functional teams to develop custom professional services proposals and document the Scope of Work, (SOW). Provided customer support for escalated engineering order operations issues ranging from technical order content to order pricing issues. Specialties: • Project Manager • Field Service Engineer • Sales Engineer • Vendor Manager • Team Leader • Escalation Prime • Project Planner • Supervisor • Trainer • Professional Services Coordinator • Mentor Lenovo

• What industry does Stephen Mark Burns currently work in?

  Stephen Mark Burns currently works in the
  Lenovo

• What is Stephen Mark Burns's area of expertise?

  Stephen Mark Burns specializes in
  QUALIFICATIONS SUMMARY Quality-driven Field Service/Technical/Service/Electrical Engineer and Project Manager with proven strengths in project implementation, quality and cost control, continuous process improvement, staff and resource allocation, team leadership and training, and sales engineering. Cost Savings Saved my employers over 2,925,000 annually by determining key business issues related to the projects on which I worked and then developing and implementing process enhancements and quality improvements, employee training and development, and standard engineering cost reductions. Resource Optimization Successfully optimized resources on numerous projects, and ensured on-schedule and on-budget project delivery. Designed and developed process improvements and performance metrics and tracking that enhanced staff efficiency, improved work quality, and increased project profitability. Project Manager Lead a team that managed implementation of small to large telecommunications hardware, software, and professional services projects. Managed workload forecasting, engineering resource requirements, schedules, budgets, technical escalations, customer escalations, engineering utilization, quality, and profitability. Generated monthly quality and financial reports. Partnered with manufacturing and order management teams to ensure material demands were met and customer billing was accurate. Sales Engineer/Customer Support/Technical Support Generated complex customer proposals for hardware, software, and professional services by tasking and leading cross functional teams to develop custom professional services proposals and document the Scope of Work, (SOW). Provided customer support for escalated engineering order operations issues ranging from technical order content to order pricing issues. Specialties: • Project Manager • Field Service Engineer • Sales Engineer • Vendor Manager • Team Leader • Escalation Prime • Project Planner • Supervisor • Trainer • Professional Services Coordinator • Mentor

• Which languages does Stephen Mark Burns speak? 

  Stephen Mark Burns speaks the following languages:
  No languages available.

• Which industries has Stephen Mark Burns previously worked in?   

  Stephen Mark Burns has prior experience in the following industries:
  Lenovo , The Abreon , The Abreon , Nortel Networks , Nortel Networks , Nortel Networks , Nortel Networks , Nortel Networks

• What is Stephen Mark Burns’s work experience?  

  Stephen Mark Burns has the following professional experience:
  Lenovo , Lenovo , The Abreon , The Abreon , Nortel Networks , Nortel Networks , Nortel Networks , Nortel Networks , Nortel Networks .

• How can I find Stephen Mark Burns on LinkedIn?  

  You can view Stephen Mark Burns’s
  LinkedIn profile at LinkedIn URL.

• What are Stephen Mark Burns’s work email addresses?  

  Stephen Mark Burns’s work email addresses are
  [email protected] .

• What company does Stephen Mark Burns work for?  

  Stephen Mark Burns works at
  Lenovo